Frequently Asked Questions
What areas do you provide services in?
We proudly serve the Greater Sydney metro area, with a special focus on Hills, Parramatta, Ryde, and North Sydney.
What types of services do you offer?
We offer individualised and flexible in-home and community-based support for people living with a disability, older adults, and their families or carers.
Can I provide feedback about my service?
Yes! Your feedback is always welcome. We encourage open communication and value your input at any time to help us improve your care experience.
What are your service hours?
We operate 24 hours a day, 7 days a week — ensuring you get support whenever you need it.
How much does your care cost?
We offer competitive and reasonable pricing, starting from as little as one hour of care. You may also be eligible for government-funded assistance
Who will be providing my care?
Our services are delivered by skilled professionals who have undergone Police and Working with Children checks, ensuring your safety and peace of mind.
What can I expect from Real Care Sydney?
You can expect confidentiality, professionalism, punctuality, and flexibility. We’re here to support your changing needs with respect and care.
What do you expect from your clients?
We ask that you treat our staff with respect, notify us of any schedule changes as early as possible, and ensure your home is safe and smoke-free during visits.
MAKE CONTACT WITH US
Any more questions? Feel free to write us a mail!
You are just a click away from a very satisfactory service you deserve to have.
